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  1. Sonia Support
  2. FAQ

FAQ

A collection of frequently-asked questions. Check this page often, as we regularly add more answers!

General

  • Deactivating a placement officer
  • How to configure Checks in Sonia
  • What To Do When You Have a New Team Member
  • What is the Display Format?
  • Beginning of Placement Term Checklist
  • What kind of REPORTS can I pull?
See all 7 articles

Sonia Client

  • How to remove a placement request
  • Saving an e-mail as a Document
  • Exporting and Importing School Settings
  • Skip prerequisite checks for installation Sonia Client
  • Cannot Install Sonia - Windows Blocked Installation
  • Removing students from Placement Officer Interviews
See all 16 articles

Sonia Online

  • Uploading Documents
  • A User Cannot Log In To Sonia Online
  • Supervisors or Mentors Can No Longer See Their Students
  • Student Cannot See Allocation

Forms

  • Where do forms go when they are submitted?
  • Inactive form included in form placeholder
  • Why are dates on my forms appearing in US format?
  • How Do I Edit a Form Due Date
  • Issues With Font Size and Type
  • Why Can I Not Delete a Form Off a Respondent?
See all 9 articles

Check Manager

  • How does one get access to Check Manager?
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