When a team member no longer needs access to Sonia, consider the following steps to remove their presence:
- Deactivate their placement officer account
- Go to School Options > Placement officers > select their account > click the edit pencil at the right > deselect "is active" at the top
- Check the From address on Notifications to see if that should be changed to someone different
- School Options > Notifications > on each tab at the top, see which notifications are "turned on" (i.e., have a check in the box at the left) > click the edit pencil on that row to check the From address
- Check Workflows that contain communication templates - does the From address in any of those communications need to be changed?
- From the Home tab, open the Workflows module > select the Workflow to open it > click the Design button > look for communication actions (identified by envelope icons)
- Click the edit pencil at the right to edit the From (and Reply To, if needed)
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